Effective 28 October 2026. First published 1 February 2026. The version in force when you book applies to that booking.

1. Who we are and what these terms cover

Studio RYST is operated by Dreamour Multiventures, Chennai ("we", "us"). "RYST" is our registered trademark. These terms apply to studio.ryst.in, to quotes and bookings made through it or with our team on WhatsApp, email or phone, and to your use of the studio at 52, Ankur Plaza, Gopathy Narayana Road, T. Nagar, Chennai 600017, Tamil Nadu, India. By requesting a quote, paying for a booking or using the studio you agree to them, together with our Refund and Cancellation Policy and Privacy Policy. You must be 18 or older, and if you book for a company you confirm you may bind it.

2. Quotes, bookings and when a contract is formed

A request on our website creates a quote. A quote is an offer that stays open for 7 days; it does not hold the slot.
A booking is confirmed, and a contract formed, only when we receive full payment. Until then the slot may be taken by someone else, in which case we will offer an alternative time or a full refund of anything paid.
Your booked hours include setting up and wrapping up. Sessions start and end at the booked times whether or not you arrive late.
Overtime, where the studio is free, is charged at ₹2,500 per hour plus GST. If another booking follows yours, no overtime is possible and the session must end on time.
Up to 8 people may be on the premises per session. Only the crew and guests you have declared may enter.
Bookings are personal to you and may not be resold or transferred without our agreement.

3. Prices, taxes and payment

Prices are in Indian rupees. Rates on the website are shown before GST; GST (currently 18%) is added and shown separately on your quote, and the total you pay is shown before you pay.
Online payments are taken by Razorpay. We never see or store your card or UPI details. A tax invoice is issued for every payment.
We may change our rates at any time, but the price of a confirmed booking does not change.

4. Cancellation, rescheduling and refunds

Bookings are non-refundable once confirmed. One free reschedule is available with at least 48 hours' notice. If we have to cancel, you may choose a new date or a full refund. The full rules, including what happens in an emergency beyond anyone's control, are in our Refund and Cancellation Policy, which forms part of these terms.

5. Using the studio

Treat the space, furniture, props and equipment with care, and leave the studio as you found it. Cleaning or repair caused by your session is charged at cost, with receipts.
Nothing may be nailed, drilled, taped or fixed to walls, ceilings, floors or furniture. Furniture and sets stay where they are unless we have agreed to a change.
Outdoor footwear stays on the rack at the entrance.
The three studios share one space. Use only the equipment and props for the room you have booked and be considerate of other sessions.
Report any fault with our equipment at once. Damage caused by careless use is your responsibility.
Cameras, lenses, memory cards and recorders are not provided; bring your own or add a cinematographer as a paid extra.
In the kitchen, you are responsible for the ingredients you bring and the food you prepare, and for hygiene while you cook.
Nothing illegal, unsafe or dangerous to others. Open flames beyond the hob and any hazardous material need our written agreement in advance.
We may end a session early, without refund, if these rules are seriously broken or anyone's safety is at risk.

6. Your content and ours

Everything you record or photograph in the studio is yours. You are responsible for it: for the rights, releases and permissions you need, and for what you do with it.
With your agreement on the day, we sometimes photograph or film behind the scenes for our own website and social media. Tell our coordinator if you would rather not appear, and we won't use it. You can withdraw that agreement later by writing to us, and we will take the material down from channels we control.
Our name, logo, photographs and website are ours, and may not be used without permission.

7. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited by law.
Otherwise, our total liability to you for a booking is limited to the amount you paid for it.
We are not liable for loss of profit, business or opportunity, for your own equipment, belongings or content except where we were negligent, or for services provided by third parties such as payment providers.
These limits apply to the extent the law allows. Your statutory rights as a consumer are not affected.

8. Your responsibility to us

You will cover any loss we suffer from claims about your content, from your or your crew's breach of these terms, or from damage caused by you or your guests.

9. Events beyond our control

If a session cannot go ahead because of something neither of us can control, such as a power failure, flooding, a government order or a safety emergency, we will offer a new date, and a full refund if no date within 60 days suits you. We are not liable for other costs you incur.

10. Messages and privacy

We will contact you about your quote and booking on WhatsApp, email, SMS or phone using the details you give us. How we handle your personal data is explained in our Privacy Policy.

11. Complaints

Tell us if something is wrong and we will put it right where we can. Complaints go to our Grievance Officer at the contact details below; we acknowledge them within 48 hours and aim to resolve them within one month.

12. Law and disputes

These terms are governed by the laws of India, and the courts and consumer forums at Chennai have jurisdiction. If you are a consumer in another country, nothing here takes away protections you have under the law where you live that cannot be waived.

13. Changes

We may update these terms. The date at the top shows the current version; material changes are announced on this page. The version in force when you book governs that booking.

14. Contact

Operator: Dreamour Multiventures (trading as Studio RYST), GSTIN 33AAVFD1588M1ZR
Address: 52, Ankur Plaza, Gopathy Narayana Road, T. Nagar, Chennai 600017, Tamil Nadu, India
Email: info@dreamour.in · Phone / WhatsApp: +91 75300 11770
Grievance Officer: Ramyaa Yuvanesan, Partner, Dreamour Multiventures — info@dreamour.in, +91 75300 11770 (we acknowledge complaints within 48 hours and aim to resolve them within one month)

Terms and Conditions